Customers Reviews about American Family Insurance

American Family Insurance Reviews

13 reviews

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13 Reviews Login to leave a Review

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Albert M.    
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2 years ago


American Family Insurance is the most affordable with the perfect amount of coverage I need. This year as in all years we compared prices with other companies and this was the most affordable. Whenever I call my hold up time is under 5 minutes during prime time. I have been happy with their customer service when I have a question. They are so incredible. It is great to at last have found a great car insurance company.

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Ronald D.    
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2 years ago


American Family Insurance company has got me covered since the past 3 years. 9 out of 10 times, I have had excellent experiences with them, whether it was getting information, getting the policy or getting the coverage. I got my insurance policy customized as I wanted it to suit well to my specific requirements. They were very helpful in that matter as well and protected the way I wanted to be. I have only used their coverage service once in 3 times and it is safe to say, it was as efficient as the rest of their performance so I would definitely recommend it.


American family insurance has got us all covered at our home. We got their homeowners insurance policy 5 years ago. It has been a great relief for us. Our house is not only our responsibility now. If something goes wrong, they help us out in covering the damages. I am so glad to have it thanks to the suggestion by my sister in law. I would also like to mention that they have an incredible team. The customer service has impressed me way to much by their efficient and responsive behavior. They deserve a round of applause. Thumbs up to the team!

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Andrej F.    
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2 years ago


AMERICAN FAMILY INSURANCE has reliably had the lowest rate available for me in the course of the most recent 5 years. The ease of claims makes it significantly all the more appealing to stay with them. Whenever I have called customer service, they have served me efficiently. Their reps are amazing. They have extraordinary options. I love their service. I will definitely be going to recommend them to my friends and family.

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Pammy H.    
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2 years ago


I needed to get a homeowner's insurance with sinkhole coverage. What's more, since I like independent agents, I searched online and American Family Insurance came up. I went on their site and I didn't have any difficulties with it and I was also given great agent options and keeping in mind that I got a call from an agent who was extremely useful and polite, I didn't end up with their recommendation. I found a better price through The Villages' office.

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Nil S.    
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2 years ago


The dishwasher flooding my home.My floors and kitchen cabinets were ruined. It took one phone call and everything was handled in an efficient and fair manner almost immediately when I filed a claim. The insurance company took care of everything for me.I feel that this company tries to make sure that the consumer is making wise choices.Quick response and payments whenever I have needed to file a claim. Good discounts and rates.I always recommend them to anyone because they do treat you right.It's truly a comprehensive approach to making sure my well-being is protected in every possible way!!!

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Lin F.    
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2 years ago


AFI is the best insurance company . I have been a customer from several years and I have never had any complaint. The process of getting the policy was so simple and the coverage is too good. I filed one claim for my car that hit a pole. The claim was processed and approved very quickly by the customer reps. Everything was taken care by the AFI and I could not be happier. I recommend American Family Insurance to anyone.


I am totally happy with American Family Insurance. They are there for me at whatever point I have an inquiry regarding my insurance. I had even found a mistake they made on my policy directly after I got it and they settled it quickly as opposed to forgetting about me. Over the, gosh I don't know how long I have been with them, my little girl has been in one accident and the car was fixed right away in no time. Indeed I am exceptionally happy with my insurance agency.

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Garvey S.    
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2 years ago


American family insurance is actually our family insurance place. My brothers and sisters have also got their cars insured from this company and so have i. We are their very old customers and we always get good services from them. Their team is highly devoted and professional. Every time we need their assistance, we are dealt with ab extremely friendly work force who get us through the whole claiming and coverage process smoothly. When my car broke down, i was immediately given the coverage facility and that is when i knew that what i spent on the insurance was worth it.


American Family homeowners insurance covers more than just your floors, walls and ceilings. We believe that everything your home stands for is worth protecting. That’s why they provide the customized home coverage you need to protect what matters most to you. My home insurance is set up to pay with my mortgage every month and I have had claims on my home, mostly from weather related events.American Family Insurance has been great and easy to work with. Very happy to continue to have my business there.They have always been responsive to needs, quick, and fair when dealing with them on claims.Based on our experience with American Family Insurance, we definitely recommend them.

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Jolyn F.    
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2 years ago


At the point when hurricane hit our town hard, our insurance company was on their job helping us for the harm it causes to our home and the food that we lost when our power was out for seven days. We had rooftop damage and they turned out and help us with the majority of our losses. That was a terrible time for us. I never experienced anything like that. The Insurance company realized that many people were affected by the high breezes, power blackouts, and tree damages.

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Urson B.    
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2 years ago


I am a customer of the American family insurance from last 12 years and have purchased 2 policy plans. I matured just a year ago and the other is a longvterm plan. The service of the AFI is just top notch. The agents are very helpful and polite and the premiums are low with great coverage. I got my claim without any trouble and within a month. I got the same amount that was mentioned in the contract. I recommendit to everyone to have a worry free life.

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